Shipping and Delivery

What couriers do you use?

We're quite dynamic when it comes to choosing our couriers. As much as possible, we use local couriers. There are instances though where we tap other couriers to ensure safety and timely delivery of your order.

Where do you ship?

We accept and deliver orders from all over the world except for military areas.

Why is my shipment status unchanged?

Shipment status relies on the courier's ability to update and deliver your order. Once your order leaves our warehouse, it will be in the courier's hand. There might be delays due to unforeseen circumstances. You can continue to track your order at o

Why can't I track my order on your website?

It takes a maximum of 5 days before the status of your order is updated in our website. If you check it within 5 business days, it is highly likely that your order is not yet updated. We try our best to update our customers with their orders in every

When will my tracking information appear?

After receiving your order tracking details (order number and tracking number), you can already start monitoring your order. Take note though that order status is usually updated within 24-72 hours to ensure accuracy as we are processing thousands of

How can I track my order?

We will send your order details, including your tracking number to your email address 3-5 business days from order date. You can track your order here or via our partner courier's website.

How long will my order take to be delivered?

What is the price of shipping?

Shipping fees are as follows:. US mainland: US$4.99 per order. Other Countries, US States and Territories: US$9.99. We also offer free shipping for orders amounting to $60.00 (excluding shipping fee) and processed directly from our website. Note: For

How do you ship?

We use various courier services so that we can deliver your orders quickly and safely.

Shipping Restrictions FAQ

Q: Why is regular shipping not available for certain countries?. A: Certain countries have shipping restrictions due to various reasons such as customs regulations, import/export laws, or logistical challenges. As a result, regular shipping services