Shipping Restrictions FAQUpdated a month ago

Q: Why is regular shipping not available for certain countries?

A: Certain countries have shipping restrictions due to various reasons such as customs regulations, import/export laws, or logistical challenges. As a result, regular shipping services are not available for these destinations.

Q: How can I still receive orders from these countries?

A: Orders to these countries can still be fulfilled through FedEx or DHL for an additional fee. These courier services are equipped to handle shipments to these destinations efficiently and in compliance with relevant regulations.

Q: How much will the additional shipping fee be?

A: The additional shipping fee varies depending on the weight of the package, the destination country, and the courier service chosen (FedEx or DHL). You will be informed about the exact amount of the additional fee after placing the order. You can also inform us ahead of the shipping address (city, country, zip code) and we can check the starting FedEx/DHL shipping fee.

Q: Which countries have shipping restrictions?

Algeria

Angola

Anguilla

Antigua and Barbuda

Armenia

Aruba

Ascencion Island

Azerbaijan

Bahamas

Balearic Islands

Barbados

Belarus

Belize

Benin

Bermuda

Bosnia

Bouvet Island

Bhutan

Bolivia

Botswana

Brunei Darussalam

Burkina Faso

Caribbean Netherlands

Caroline Islands

Channel Islands

Congo

Costa Rica

Côte d'Ivoire

Democratic Republic of the Congo

Ecuador

El Salvador

Eswatini

Falklands islands

Fiji

FM

FRANÇAISE -TAHITI

French Guiana

French Polynesia

French Southern Territories

Gambia

Greenland

Grenada

Guadeloupe

Guatemala

Guyana

Honduras

Ivory Coast

Jamaica

Jersey

Kosovo

Lesotho

Madagascar

Malawi

Mauritania

Mayotte

Mexico

Montenegro

Namibia

Nepal

Netherlands

New Caledonia

Nicaragua

Nigeria

Northern Cyprus

Panama

Papua New Guinea

Paraguay

Republik

Reunion

Rwanda

Saint Kitts And Nevis

Saint-Martin

Samoa

Saudi Arabia

Senegal

Sint Maarten

Solomon Islands

Somalia

South Sudan

Sri Lanka

St Martin

Suriname

switzerland

Trinidad and Tobago

Uganda

United Arab Emirates

Vanuatu

Venezuela

Western Samoa

Zambia

Zimbabwe