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Returns and Exchanges

My order is damaged/incomplete

As long as you notify us within 30 days from delivery date, we can replace it for FREE. * For damaged, missing or delivered but not received packages shipped via Fedex, you must notify us within 15 days from delivery date.

When will I get my refund?

Once approved, Paypal refunds are posted in 1-2 business days while credit cards will take 5-10 business days.

How can I return my order?

We understand returns happen. If you wish to return your order, please do it within 30 days from delivery date and contact us via email at [email protected] for the return instructions. * For damaged, missing or delivered but not received

Can I refuse the package?

Refusing the delivery will result to the order not being tracked properly for return. If you wish to return the product, do it within 30 days from delivery date and contact us via email at [email protected] for the return instructions.

Can I change/cancel my order?

Contact us within 24 hours upon placing your order if you plan on making changes to it. If your order is already processed, we are sorry but we can no longer make any changes to it. We prioritize shipping your orders as quickly as possible and have t